About Miaio
Miaio was born from a conversation between a designer and an SRE at a Milan coffee bar in 2020. Elena Marchetti, a product designer who had spent years in luxury fashion tech, asked her friend Carlo Benedetti why his Grafana dashboards looked like they had been designed in 1993. Carlo laughed — but the question stuck. Two weeks later, they had a prototype of a clean, modern infrastructure monitoring dashboard that Carlo's on-call team actually wanted to use.
The prototype became a company. Elena and Carlo assembled a small team that blended deep design expertise with serious distributed-systems knowledge. The founding principle was radical focus: every metric, every alert, every trace had to earn its place. If it did not help the operator make a better decision, it was cut. This discipline produced interfaces that clients described as "the first observability tool I have ever enjoyed using."
Five years on, Miaio serves over 150 engineering organizations from studios in Milan, Zurich, and New York. Our team of 60 designers and engineers ships four products — spanning metrics visualization, log analysis, distributed tracing, and incident management — all built on a shared design system that prioritizes whitespace, typographic hierarchy, and purposeful animation. We have won three DevOps Excellence Awards for interface design, but the accolade we value most is a simple one: SREs telling us they can finally see their systems clearly.
Our Mission
To prove that infrastructure observability can be both powerful and beautiful, by relentlessly removing everything that does not serve the operator.
Our Values
Simplicity
Simplicity is not the absence of capability — it is the result of ruthless prioritization. We distill complex telemetry into its essential elements and present it with the clarity it deserves, so that power users move faster and new users feel confident immediately.
Craftsmanship
Every pixel, every animation curve, every micro-interaction is intentional. We treat software as a craft discipline where details compound: a well-placed tooltip, a thoughtfully chosen default, a transition that guides the eye — together, they create an experience that feels effortless.
Focus
We say no far more often than we say yes. A feature that solves ten edge cases but clutters the common path is a feature we will not ship. This discipline keeps our products lean, our codebase maintainable, and our users productive.